Where we ship
- United States: all 50 states.
- Europe: European Union countries, the United Kingdom, Switzerland, Norway, Iceland and Liechtenstein.
If your country isn’t listed, contact us and we’ll tell you whether we can deliver there.
How shipping costs are set
Electric unicycles are large, heavy and contain lithium-ion batteries, so shipping costs depend on the wheel and the destination. After you place an order, we email you from info@unicyclemartsales.us to confirm availability and the exact shipping cost. Nothing is charged or shipped until you agree.
Delivery times
- United States: items usually arrive within 3 to 7 business days after dispatch.
- Europe: we give you an estimated delivery time with your shipping quote. International deliveries take longer and can be delayed by customs.
Delivery times are estimates, not guarantees. Carrier delays, weather and customs checks can add time. We send tracking details once your order ships.
Import VAT, duties and customs (outside the US)
Our prices are in US dollars and don’t include import VAT, customs duties or brokerage fees. For deliveries outside the United States, these charges are set by your country and are paid by the buyer, usually to the carrier on delivery. Any prices shown on our site in euros, pounds or other currencies are estimates for convenience only.
Battery shipping rules
Lithium-ion batteries are regulated as dangerous goods in transport. We ship every wheel by a method that complies with carrier and transport rules for lithium batteries, which can limit the carriers and services available, especially for international orders.
When your wheel arrives
- Check the box for damage before signing. If it’s visibly damaged, note it with the carrier and take photos.
- Email us within 48 hours of delivery if anything arrived damaged or missing, with your order number and photos.
- Charge the wheel fully and read the manufacturer’s manual before your first ride.
Questions
Email info@unicyclemartsales.us or call +1 (702) 209-0112. See also our refund and returns policy.